Finally, Rabobank managed to phone me back. I requested information on investing with Vanguard via Rabobank. I explained the nice lady on the other end of the phone that I wanted to invest with Vanguard. Her response: “What is Vanguard?” I mean, WTF?! Are you freakin’ serious? I stayed very polite of course. She was new to investments. Uhm…doesn’t that require some sort of education? Now she’s going to find out about the costs and send me an email about it. Sigh….
This is a ridiculous situation, isn’t it?